Mon Jan 05
Pricing a Productized Service with Confidence
A lightweight pricing ladder that keeps margins healthy and clients decisive.
Pricing is where productized services live or die. Here’s the ladder we use to keep decisions fast and margins safe.
Three rungs, no custom quotes
- Launch — one-page site or small feature, 3-day turnaround, fixed revisions.
- Improve — conversion-focused refresh, analytics + A/B scaffolding, 2-week window.
- Maintain — monthly design/dev queue with a capped number of requests.
Guardrails that protect margin
- Clear scope bullets and a “not included” list in every offer.
- Timeboxed QA: one blocking, one polish pass.
- Add-ons priced separately (extra pages, animations, integrations).
Communicating price
- Anchor with outcomes, not hours.
- Publish the pricing grid publicly—confidence builds trust.
- Include a “why this costs what it costs” paragraph for procurement.
Consistency in pricing creates consistency in delivery—and happier clients.